Terms of use of beurershop.gr

Company details: Orthopedic Home Care Systems, 225 Kifisias Ave., Kifisia Attica 145 61

User agreement

The visitor / user of the pages and services of this website grants his consent to the following terms of use, which apply to all the content, pages, graphics, images, photographs and files included in this site. Therefore, you must read these terms carefully before visiting or using the website's pages and services. If he does not agree, then he must not use the services and content of the Network. The visitor / user is requested to check the content of the specific pages for possible changes. The continued use of the website even after any changes means the visitor / user's unreserved acceptance of these terms. Intellectual and industrial property rights Apart from the expressly mentioned exceptions (copyrights of third parties, partners and entities), the beurershop.gr logo, all the content of the website, including images, graphics, photos, plans, texts, the services provided and in general all of the files of this site, are the intellectual property of beurershop.gr, registered trademarks and service marks of this website and are protected according to the relevant provisions of Greek law, European law and international conventions. Consequently, none of them may be in whole or in part sold, copied, modified, reproduced, republished or "uploaded", transmitted or distributed in any way. The other products or services mentioned on the online pages of this site and bearing the marks of the respective organizations, companies, partner bodies, associations or publications, are their own intellectual and industrial property and therefore these bodies bear the relevant responsibility.

Cookies Policy

We use cookies on our website for its proper operation, to improve performance and analysis, as well as for advertising purposes. You can modify your browser settings to reject some or all cookies, except for absolutely necessary ones. You should be aware that some features are only available through the use of cookies and if you choose to reject cookies, these features may not be available.

What are cookies?

"Cookies" are small files in text format, which are stored in the visitor's browser when they visit a website. The information stored on the visitor's computer may contain information such as which websites the visitor visited, the date and time of the visit, as well as a random and unique visitor identification number. With this use, the website is able to store useful information about the visitor's browsing on the website, as well as to read this information in order to offer the visitor a unified browsing experience. There are two different types of cookies: session cookies and persistent cookies. They are used for different purposes and contain different information. Session cookies contain information that is used in the current browsing of your browser. These cookies are automatically deleted when you close your browser. Nothing remains on your computer after you leave the website. Persistent cookies are used to store information that is used between visits. This data allows the website to recognize that you are a returning visitor and to react accordingly. Persistent cookies have a lifetime that is defined by the website and can range from a few minutes to years.

What cookies do we use on our website?

The cookies we use are both session and persistent cookies. Cookies do not wear out or damage your computer, programs or files on your computer. In any case, cookies facilitate a better service and experience for the visitor when visiting our website and we recommend that you have them enabled. Even if you choose not to allow their use beyond strictly necessary cookies, you can still enjoy the functionality of our website. If you allow cookies to work and use a shared computer, please log out at the end of your visit if you are logged into your account on our website

In particular, we use:

Strictly necessary cookies Strictly necessary cookies are essential for the proper functioning of the website, allow you to browse and use its functions, such as access to secure areas, registration forms, favorites list, use of the shopping cart and for security reasons. These cookies do not recognize individual identity. Without these cookies, we cannot have an efficient operation of our website. Strictly necessary cookies do not require your consent and are always enabled.

Performance and analysis cookies

These cookies collect information about how visitors use the website, which particular sections of the website they visit most often, and whether they receive error messages from those sections. They are used solely to improve the performance of a website and allow us to collect information about your use of our website, including the content you select while browsing our website, in order to measure the effectiveness and interaction of visitors with website, as well as to improve our website over time. These cookies may be provided to us by third party providers of analytical tools, but are only used for the purposes related to our website. These cookies require your consent, which you can withdraw at any time.

Targeting/advertising cookies

These cookies are used to provide content that is more relevant to the visitor and their interests. They may be used to send targeted advertising/offers, limit ad impressions or measure the effectiveness of an advertising campaign. These cookies can be used to remember the websites you have visited, to determine which online marketing channels are most effective and to allow us to reward external websites and partners who referred you to us. These cookies require your consent, which you can withdraw at any time.

What are your rights to protect your personal data collected by cookies?

For more information on the protection of your personal data, but also on your rights, see the Privacy Policy of our website here.

Where can you find more information about the general use of cookies?

More information about the general use of cookies, as well as methods of blocking or limiting them, can be found on the websites http://cookiepedia.co.uk/all-about-cookies and http://www.allaboutcookies.org/

Changes to the Cookies Policy

We update this Cookies Policy whenever necessary. If there are significant changes to the Cookies Policy, we will publish the update on our website and notify you in any convenient way. We encourage you to regularly read this Cookies Policy to know how your Personal Data is protected.


Having as our main priority the protection of your personal data, we follow the new General Data Protection Regulation 2016/679 (General Data Protection Regulation) of the EU, which comes into force from May 25, 2018.


beurershop.gr complies with the provisions of Law 3471/2006 on the protection of personal data and privacy in the field of electronic communications, Law 2472/1997, PD 207/1998 and 79/2000 and article 8 of Law 2819/2000 (Directives 95/46/EC and 97/66/EC), exclusively for security reasons, maintains a legally notified file of non-sensitive personal data of users, which it processes legally, in accordance with Prot. 58433/07.11.2007 notification to the Personal Data Protection Authority. The processed information is communicated to beurershop.gr by the users, through the website, and in the context of the services provided through it, and concerns the name, address, telephone contact details, electronic address, the address of the connection provider (IP) , the data that beurershop.gr receives from the users of the services, such as those provided through the website, indicatively, the phone numbers of the recipients. The management and protection of the personal data of the visitor/user of the services of beurershop.gr is subject to the terms of this article as well as the relevant provisions of Law 2472/1997 on the protection of the individual and the protection of personal data, as each time.

beurershop.gr ensures compliance with the principles of Personal Data Protection when using the services of this website regarding e-commerce and distance sales, in agreement and compliance with international, European and internal Greek law and specifically with the provisions of Law 2251/1994 on consumer protection, directive 2000/31/EC and PD 131/2003 on electronic commerce.

beurershop.gr, in accordance with Article 10 of Law 2472/1997 and Directive 1/2005 of the GDPR, takes the appropriate organizational and technical measures for the security of data and their protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing after the end of the period required for the realization of the purpose of the processing or more generally the period of keeping personal data, in accordance with article 4§1d of Law 2472/1997.

beurershop.gr provides users with the right to request the deletion, correction and update of their personal data, the deactivation of their registration and accounts, at any time, by submitting a relevant request in writing to the website administrators.

beurershop.gr undertakes not to sell, rent or in any way publish and/or communicate users' personal data to any third party. beurershop.gr may transfer personal data of visitors/users of the website to third legal and/or natural persons only if:

It has the express consent of the visitors/users for the channeling of personal data. In this case, beurershop.gr may use this information in order to send the users of the website forms or other correspondence, press releases or other announcements electronically, and/or to deliver products or prizes.

The channeling of personal data to legal and/or natural persons who cooperate with beurershop.gr becomes absolutely necessary for the implementation of the services provided to the website service users. The legal and natural persons that cooperate with beurershop.gr have the right to process the personal data that the users of the website submit to it, to the extent that it is absolutely necessary to provide support to the website.

In compliance with the relevant provisions of the law, the communication of said data is mandated to the competent judicial, police and administrative authorities following their legal request.

beurershop.gr is not responsible, vis-à-vis the users, for any leakage of their personal data due to their use, through the pages of the website of products and services of third parties.

beurershop.gr expressly declares that the data that its users enter in the system, such as contact information, mobile phones, text messages, etc., will not be used or given to third parties (unless properly requested by the competent authorities).

Guest / user responsibility

The visitor / user of the pages and services of this website assumes responsibility for any damage caused to the Network by bad or unfair use of the relevant services.

Limitation of Liability

beurershop.gr has made every effort to depict the products it has as accurately as possible by displaying photos, descriptions and more specific comments. However, this website may contain errors (typographic, numerical and illustration). beurershop.gr does not guarantee the accuracy or completeness of the illustrations and descriptions or the reliability of any advice, opinion statement or other information referred to or available on this Website. Nor does it guarantee that the pages, services, options and contents will be provided without interruption, but it does guarantee that bugs and errors will be corrected as soon as they are noticed (we ask for your help with this). Under any circumstances, including the case of negligence, beurershop.gr is not responsible for any kind of damage suffered by the visitor / user of the pages, services, options and contents of beurershop.gr which he/she proceeds with on his/her own initiative and with the knowledge of the terms of the present. Also, this website does not guarantee that the same or any other related site or the servers through which they are made available to you are provided without viruses or other harmful components, however it uses one of the best servers in the world and is protected with the most inaccessible protection against any form of viruses "Links" (links) to other sites beurershop.gr does not control the availability, content, personal data protection policy, quality and completeness of the services of other web sites and pages to which it refers through "links", hyperlinks or advertising banners. Therefore, for any problem that occurs when visiting / using them, you must contact the respective websites and pages directly, which bear the relevant responsibility for the provision of their services. under no circumstances should beurershop.gr be considered to endorse or accept the content or services of the web sites and pages to which it refers or to be connected to them in any other way.

"Hyperlinks" (links) to the Network

"Links" to the Network are allowed only to its main page and not to the pages that have (possibly) a password, unless there is an express agreement to the contrary between the Network and the referring entity. Moreover, these "links" must only be created through hyperlinks and not through images.

Provision and use of e-mail - Privacy Policy

The process of providing and using an electronic address from the Network to visitors / users of its services is governed by the terms herein. If any visitor / user does not agree with these terms, please do not activate the process of providing an electronic address from the Network. The visitor / user, after submitting his details, must then choose a name and a password for his e-mail address. The owner of the e-mail address provided by the Network is fully responsible for any use thereof and for the content of his messages, and the Network cannot in any case be held responsible for acts related to the use of the e-mail address by the owner. The owner must immediately notify the Network of any use of his electronic address by a third party without authorization as well as any other case of violation of his electronic account. The Network does not control the content of e-mails sent by visitors / users through the e-mail address provided by the Network. The Network keeps a record of the above e-mail addresses and can send messages of an informative and financial nature to the owners of the e-mail addresses, unless the latter do not wish to do so. The Network reserves the right to exclude a person from providing an electronic address or to interrupt this provision in case of violation of the terms herein.


beurershop.gr provides its visitors/users with e-commerce services in accordance with the more specific conditions it sets out and ensuring the protection of the personal information submitted for the use of these services. Applicable law and other conditions The above terms and conditions of use of this Website, as well as any modification, change or alteration thereof, are governed and supplemented by Greek law, European Union law and relevant international treaties. Any provision of the above terms that becomes contrary to the law, automatically ceases to be valid and is removed from this, without in any way affecting the validity of the other terms. This constitutes the overall agreement between the Network and the visitor / user of its pages and services and only binds them. No modification of these terms shall be considered and shall not form a part of this agreement unless made in writing and incorporated herein. Personal Data Protection The management and protection of the personal data of the visitor/user of beurershop.gr is subject to the relevant provisions of Greek law for the protection of individuals from the management of personal data as supplemented by the decisions of the President of the Personal Data Protection Committee , Presidential Decrees 207/1998 and 79/2000 and Article 8 of Law 2819/2000) and European law. If a visitor / user does not agree with the terms of protection of personal data provided in this section, he must not use the pages / services of this website. The administrator protects the personal nature of your data and may not transfer them to any third party (natural or legal person) for any reason with the exception of relevant provisions of the law and to the competent authorities only. The administrator keeps files with the personal information, which the visitor / user sends exclusively for communication purposes. The visitor / user can contact the relevant department in order to verify the existence of the personal file, its correction, its change or its deletion. Visitors/users of the website who are minors are allowed to access the services/pages of the website only with the consent of their parents or guardians and are not required to submit their personal information. In case of submission of such information by minors, the administrator deletes the relevant information. The administrator may process part or all of the data you have sent for statistical purposes and to improve the services provided - information. Provided Information & Products beurershop.gr is committed to the quality, completeness and validity of the information listed on its website. All our products are made with the best quality raw materials. The information displayed in the online store is accurate, subject to any technical or typographical errors that cannot be foreseen or have occurred unintentionally or interruptions in the operation of the website due to force majeure.

Secure Transactions

We provide secure transactions using 128bit SSL (Secure Sockets Layer). The SSL protocol encrypts sensitive transaction data. In order to maximize your security, our store does not store or keep credit/debit/prepaid card details on its server.

Withdrawal / Return – Replacement of Products

Our customers have the right to return or replace their products in the following cases: Receipt of defective products due to proven fault of beurershop.gr Receipt of incorrect product (Code) or incorrect pricing Receipt of damaged product due to poor packaging. In the above cases, the maximum return period for product replacement cannot be extended beyond ten (14) calendar days from the date of receipt. Also, for all the above cases, the product to be replaced must be accompanied by the original proof of purchase, its original packaging and must not have been opened or used. In the event that the product is not returned within 14 calendar days, then beurershop.gr may not accept any return or replacement of the product.

In case of a valid exercise of the right of withdrawal, the condition for the return is that the product is in its original condition, that the packaging is intact and that all accessories, any gifts, accompanying products and materials are included. In the event that the product has lost its value due to mishandling that goes beyond the simple examination of the functionality and characteristics of the product, you will have to restore the reduction in value with monetary compensation. In this case, the specific monetary compensation will be deducted from the amount we will refund you. In any such case, you will be informed before the credit and refund process is completed.

Exceptionally, the consumer does not have the right of withdrawal in the following cases of contracts outside of a commercial store (Article 3l of KYA Z1-891/13-06-2013):

Service contracts after the full provision of the service, if performance has begun with the prior express consent of the consumer, and with his acknowledgment that he will lose his right of withdrawal once the contract has been fully performed by the supplier.

The supply of goods or the provision of services the price of which depends on fluctuations in the money market which cannot be controlled by the company and which may occur within the withdrawal period.

The supply of goods manufactured according to the consumer's specifications or clearly personalized.

The supply of goods that can be damaged or expire soon.

The supply of sealed goods which are not suitable for return, for health protection or hygiene reasons, and which have been unsealed after delivery such as products that come into direct contact with the skin, respiratory items, hearing aids, heating pads, items personal hygiene, pillows, orthopedic items, etc.

The supply of goods which, after delivery, due to their nature, are inseparably mixed with other elements.

The supply of goods which, after delivery, due to their nature, are inseparably mixed with other elements.

The supply of digital content not provided on a physical medium, if the execution has begun with the prior express consent of the consumer and confirmation on his part that he thus loses his right of withdrawal.

Due to the usual changes in the market it is not possible to use the right of withdrawal to take advantage of an offer on the same item from our store or from another store. The company will deny any malicious and disproportionate use of this right.

The company will deny any malicious and disproportionate use of this right. In the above cases, the replacement or credit will be made after the returned product has been checked and found after the check that it is subject to a replacement or credit process in accordance with the above. The refund of any paid price or part of it, if it is subject to a process of reducing the refunded amount, will be done by issuing a Gift Voucher for the next purchase. The gift certificate can be used up to 365 days after it is issued. Due to changes in the market it is not possible to use the gift certificate beyond this period.

In accordance with Directive 2013/11/EC, which was incorporated in Greece with Decree-Law 70330/2015, the possibility of electronic resolution of consumer disputes with the Alternative Dispute Resolution (Alternative Dispute Resolution) process is now provided for throughout the European Union. If the customer has the status of a consumer (i.e. a natural person acting in a non-professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR procedure through the single EU-wide platform for electronic dispute resolution (platform ODR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Payment methods

Payment by Credit Card (VISA, MASTERCARD) Payment upon receipt of the order at your place (cash on delivery). Cash on delivery is carried out through the courier company and is valid for all cities in Greece, mainland and island. Payment by bank deposit. Prepay your order to one of the following Bank accounts we cooperate with: PIRAEUS BANK: GR8801714350006435140070864 or EUROBANK BANK: GR9202603030000190200562295 with the name MICHAIL PANAGIOTIS KE SIA OE and send us the copy of the payment order by email to infogr.shop.beurer Upon receiving the copy of the bank payment order, we send you your order.

Pick up your order from the store

You can order the products you want in our e-shop and then pick them up from our store, as long as you have been informed by e-mail about the time of their collection.

Difference between store price and online store price

Product prices apply exclusively to purchases made through this online store. We would like to inform you that if you wish to receive a product from our store, please order it through the online store, otherwise you will be charged the normal price applicable in the store and not the online store price.

 *Products may differ from the photos shown in the online store.

Order delay

Your order may be delayed for the following reasons: Due to problems in the production of the manufacturer - supplier. Due to the lack of the product from our warehouse (you will be notified by phone immediately from us). Due to extreme weather or strikes. In any case, beurershop.gr will inform its customers of any shipping delay.